Installation Guide

Get the app

bench get-app digital_sewa {github_url} --branch version-14

Install the digital_sewa app

  bench --site{site_name} Install-app digital_sewa

Configuration

Go To Servetel

Copy the token from this location and paste it into the Dialer Settings under Authorization

Copy the Number from My Numbers section

and paste it in caller id field

Now You can create agents in Servetel

Using the same data, you can proceed to create an agent on the ERP side

You are all set and ready to proceed

When a call is received on the caller ID, a new Digital Sewa ticket will be generated if one exists; otherwise, a new Digital Sewa ticket will be created automatically.

Logs

Break Logs

Agent Logs

Webhook Configuration